Return Policy

At Material Good we pride ourselves on customer service and satisfaction. Please read our Return Policy carefully. 

• We welcome product returns within 7 days of delivery with a valid receipt for store credit. In order to return a product to Material Good, it must be in its original packaging and completely unworn. Returns that do not meet these requirements will not be accepted.  All sales are final 7 days after delivery.
• Custom made items are nonrefundable. Engraved items are nonrefundable. All Hermes and Chanel product purchases are final sale and nonrefundable.
• To ensure you have the most seamless experience possible, all domestic shipping fees are complementary. For international orders, shipping fees are $200. 
• Material Good is not responsible for any delays, additional taxes, customs duties, or fees incurred as a result of items that are shipped internationally.  Outside the US and Canada, customs duties and sales taxes are non-refundable.